Job Description

Job Description

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This is an exciting opportunity to lead the operational environment for Spain Benefits.

The role focuses on managing the day-to-day operations of the Spain benefits portfolio while partnering closely with the Colleague Total Rewards and Well-Being (CTRW) strategy team to implement the integrated benefits strategy.

This position requires strong analytical skills, advanced Excel proficiency, and the ability to work in a fast-paced environment.

Key Responsibilities

  • Operational ImplementationSupport the implementation of new benefits and changes to existing programs in alignment with the Spain integrated benefits strategyCoordinate with internal and external stakeholders to ensure timely and compliant delivery
  • Data Analysis & Process ImprovementUse advanced Excel skills to analyze data flows, identify trends, and develop actionable insights for process optimizationPartner with vendors and internal teams to enhance efficiency and improve the colleague experience across benefits platforms (e.g., FYB Flex, Meal Vouchers, Healthy Living, Insurances, Company Cars)
  • Business-as-Usual AdministrationManage day-to-day operational processes to guarantee a seamless colleague experience across all benefit plansMaintain accurate and compliant online benefit contentMonitor benefit-related queries and resolve escalations promptlyEnsure adherence to Spains regulatory requirements and company policies
  • Vendor ManagementCollaborate with CTRW and Strategic Vendor Management teams to support governance reviews and maintain strong vendor relationships

    • Minimum Qualifications:

  • Strong analytical and problem-solving skills with proven ability to manage complex data sets and processes
  • Advanced Excel proficiency (pivot tables, formulas, data analysis)
  • Experience in Spain benefits regulations and compliance is an advantage
  • Project management experience with multiple stakeholders and tight timelines
  • Ability to work independently, prioritize tasks, and adapt to changing needs
  • Excellent communication and collaboration skills
  • Familiarity with vendor governance and onboarding/offboarding processes

    • Preferred Qualifications

  • Innovative thinker with a focus on continuous improvement
  • Flexible and adaptable in a dynamic environment
  • A desire to contribute to a high-performing, fast-paced team

    • Non-considerations for sponsorship: Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.

    Considerations for sponsorship: Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

    We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

    • Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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