Emergency Assistance Coordinator

As a Emergency Assistance Coordinator you will be instrumental in assisting our global clinical team in support of 24/7/365 day-to-day emergency assistance and evacuation requests. Sense of urgency and lateral thinking will be your daily challenges.  Evacuations will be your top priority, as well as direct support with guarantee of payment and other case coordination duties. You will address your duties with a sense of urgency to ensure all internal and external parties are briefed with the most relevant information, as well as cases being documented to the highest standard. In addition, you will provide updates to all vested interested parties, internal and external. Stellar communication skills will be your asset, while ensuring documentation is collated on cases and assisting with reporting and reviews pre and post service.  

When you are not dealing with evacuations you will be supporting the clinical team ...