Job Description

Job Description

  • Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
  • Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Essures proper merchandising, protection of store assets, and improves store sales and profitability.
  • Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
  • Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in...
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