Job Title: Manager - Support & Development

A leading service provider in Dubai is seeking an experienced professional to oversee operations and optimize processes within a modern contact center.

• Oversight of contact center operations requires strong leadership skills, analytical expertise and the ability to make strategic decisions that drive business results.

The ideal candidate will have over 10 years of experience managing contact centers, with a proven track record of process optimization and team leadership. This role offers opportunities for professional growth and aims for high-quality service delivery in collaboration with cross-functional teams.