Employee Engagement Specialist

This position reports into the District Manager and collaborates with the Human Resources Department. The Employee Engagement Specialist partners with HR and operation leaders to develop innovative programming to drive customer and employee engagement and deliver on our desired hospitality culture.

Job Responsibilities

• Responsible for our hospitality Service Excellence program, which is our framework for outstanding customer service with a clear focus on the student experience
• Develop a strategic plan aimed at increasing student satisfaction across all dining locations
• Works with the management team to plan, facilitate, and implement frequent engagement activities. Utilizes corporate Employee Engagement resources and creates and establishes best practices within the account and foster a positive workplace culture
• Develops and leads our Employee Committee. Responsible for bringing forward feedback and id...