Job Description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Employee Relations Analyst

Job Title: Employee Relations Analyst
Location: Mumbai, India
Work Mode: Hybrid
Timing: 11:00 AM – 8:00 PM

As a key member of the Employee Relations team, you will make meaningful contributions to the businesses and teams you support. You will build lasting partnerships with leaders at all levels, providing guidance and advice on sensitive team matters.

Applicants should have proven experience with the accountabilities, competencies, and skills outlined below.

Accountabilities

  • Coach managers to enhance both employee performance and their own leadership skills.

  • Guide managers to deliver consistent, effective employee experiences in sensitive matters including misconduct, accommodations, and separations.

  • Combine investigative expertise with empathy, objectivity, and consistency to address and resolve complex concerns such as harassment, discrimination, and misconduct.

  • Support leaders through reorganizations and restructures, proactively creating and sharing tools and best practices that strengthen organizational capabilities.

  • Analyze trends to develop actionable insights, identify training opportunities, and recommend policy or process improvements.

  • Manage and leverage stakeholders to ensure solutions align with company culture, corporate policies, and legal requirements.

  • Partner across functions to advance ER priorities, including data analytics, MOP training, and COE expansion.

  • Collaborate with Global ER, Ethics & Compliance, and Workplace Violence Prevention teams on complex ER cases.

  • Work with India and Global Legal teams to ensure compliance with internal policies and local laws.

  • Promote ER awareness across the site, equipping managers to proactively handle ER situations.

    • Minimum Requirements

  • Bachelor’s degree

  • 10–12 years of ER or related HR experience

  • Strong knowledge of employment and labor laws

  • Solutions-oriented mindset, consistently identifying value-added solutions

  • Objective and critical thinking, maintaining an unbiased perspective and evaluating situations holistically

  • Proven ability to influence leaders to act in the organization’s best interest

  • Leadership mindset, integrating leadership behaviors and enabling partners to do the same

  • Calm, confident demeanor under pressure, with strong prioritization and execution skills

    • Preferred Requirements

  • Expertise in performance management and the performance management lifecycle

  • Consultative, coaching, and action-planning skills

  • Experience investigating and resolving misconduct issues

  • Ability to anticipate issues, problem-solve, and implement solutions, escalating critical matters appropriately

  • Strong written and verbal communication skills

  • Ability to quickly establish productive relationships across functions

  • Experience leading change initiatives and process improvements

    • About General Mills

    General Mills is a leading global food company committed to making food people love. Founded in 1866 and headquartered in Minneapolis, Minnesota, the company produces a wide range of well-known brands across cereals, snacks, yogurt, meals, and baking products. Some of its iconic brands include Cheerios, Haagen-Dazs, Betty Crocker, Pillsbury, Nature Valley, and Yoplait.

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