Job Description

Description

Key Responsibilities May Include:

  • Develop and maintain strong partnerships with HR, business leaders, employees, and union representatives, ensuring open communication and collaboration on employee relations matters.
  • Act as the subject matter expert on regional employment laws and union relations, providing guidance on compliance, legal requirements, and best practices.
  • Conduct thorough investigations into employee inquiries, complaints, legal reviews, and compliance issues, ensuring timely and accurate resolution.
  • Partner with the legal team to address complex or escalated cases, aligning on corrective actions and strategies to mitigate risks.
  • Support labor union relations by managing grievance administration, collective bargaining processes, mediation, conflict resolution, and arbitration, ensuring positive outcomes and compliance with agreements.
  • Respond to union requests for information and data, and provide consultation and support for union contracts, agreements, policies, and administration, while supporting union avoidance campaigns where applicable.
  • Manage escalated cases related to leaves of absence and return-to-work processes, ensuring compliance with legal and company policies.
  • Provide advice and guidance on employee relations cases, partnering with HRBPs to conduct investigations and implement recommended corrective actions.
  • Design and deliver performance management training for managers, ensuring consistent application of performance management processes across the organization.
  • Support HRBPs in developing and tracking Performance Improvement Plans (PIPs), monitoring progress, and closing PIPs as necessary.
  • Lead the process for initiating separation agreements in coordination with HRBPs and legal, ensuring alignment with legal and organizational policies.

    • Join our team as Regional Employee Experience & Labor Relations Manager!


    We’re looking for a strategic leader to design and implement integrated labor relations and employee experience strategies that ensure legal compliance, organizational harmony, and a culture focused on well-being, inclusion, and engagement.

    What will you do?

  • Develop regional Employee Experience strategies, mapping moments that matter and enhancing the employee lifecycle.

  • Monitor workplace climate and anticipate risks through advanced labor data analysis and predictive models.

  • Resolve labor conflicts and advise leaders and teams to maintain psychologically safe environments.

  • Design leadership and labor relations training programs to strengthen capabilities and prevent conflicts.

  • Implement dynamic dashboards and predictive reports to activate proactive plans.

    • What we’re looking for:

  • Deep knowledge of labor legislation across LATAM

  • Experience in conflict resolution and investigation processes

  • Proficiency in statistical analysis and Design Thinking tools

  • Ability to lead regional strategies and generate actionable insights

    • Key indicators: eNPS, employee satisfaction, reduction of labor incidents, predictive model accuracy.

    If you’re passionate about creating inclusive, safe, and well-being-oriented environments, this is your chance to make an impact across the region!

    Remote Type

    Hybrid Remote

    Skills to succeed in the role

    Adaptabilité, Apprentissage actif, Coaching, Curiosity, Développement de talent, Empathie, Enquêtes sur les relations avec les employés, Établissement de liens, Expérience du personnel, Gestion des affaires de ressources humaines, Gestion du changement organisationnel, Gestion du rendement, Human Resources (HR) Policies, Initiative, Intelligence émotionnelle, Littératie numérique, Performance au travail, Relations industrielles, Résolution de problème, Travail interfonctionnel

    We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

    Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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