Job Description
Position Overview
The Sr. Technical Lead is a Mid‑Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities
Equipment Operation
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
- Troubleshoots technical issues and resolves problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and or damage when in use.
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
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