End User - Infrastructure Engineer

Interapt is a technology services company focused on delivering meaningful impact through innovation, collaboration, and inclusive talent practices. We partner with premier clients to solve complex technology challenges while building diverse, high performing teams.

This Infrastructure Engineer supports a premier client onsite in Cuyahoga County and focuses on end user operations and infrastructure support. The position is responsible for building, deploying, and supporting end user technologies, resolving incidents, and partnering with internal teams and vendors to maintain reliable, secure, and efficient IT environments.

Key Responsibilities
• Deploy, configure, troubleshoot, and support end user devices, operating systems, and applications
• Diagnose and resolve incidents, manage support tickets, and document solutions and procedures
• Provide hands on support and education to end users to improve adoption and reduce recurring issues
• Supp...