Job Description

A leading IT services provider in Abu Dhabi is seeking a skilled IT Helpdesk Support to assist customers with Desktop and Laptop issues. Applicants must have a Bachelor’s degree and 2-3 years of experience in IT support. ITIL certification and knowledge of Microsoft products are essential. The role involves providing first-level support, troubleshooting IT issues, managing communication with users, and maintaining IT service documentation. The successful candidate will enhance service effectiveness and contribute to overall team performance.
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