Job Description
**Description**
**End User Services Service Operations Specialist**
**Location:** Whiteley
**Clearance Requirements:** Able to obtain or currently hold UK SC Clearance is required for this position.
We are looking for a detail-oriented IT Business professional with a background in IT support or service operations, who is comfortable working across technical support, service processes, and operational improvement activities.
You will be self-motivated and able to work autonomously, reporting to the End User Services Manager and supporting BAU operations while contributing to service improvement initiatives. You will be comfortable engaging directly with customers and colleagues, applying a structured and analytical approach to operational and technical challenges.
The preferred candidate will demonstrate effective application of ITSM tooling (e.g. Remedy) to support End Us...
**End User Services Service Operations Specialist**
**Location:** Whiteley
**Clearance Requirements:** Able to obtain or currently hold UK SC Clearance is required for this position.
We are looking for a detail-oriented IT Business professional with a background in IT support or service operations, who is comfortable working across technical support, service processes, and operational improvement activities.
You will be self-motivated and able to work autonomously, reporting to the End User Services Manager and supporting BAU operations while contributing to service improvement initiatives. You will be comfortable engaging directly with customers and colleagues, applying a structured and analytical approach to operational and technical challenges.
The preferred candidate will demonstrate effective application of ITSM tooling (e.g. Remedy) to support End Us...
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