End User Support Engineer

We are seeking a skilled End User Support Engineer with expertise in Google Workspace to provide technical assistance and ensure seamless productivity for our employees. This role involves troubleshooting, configuring, and optimising Google Workspace applications, while delivering exceptional customer service and maintaining high standards of operational efficiency.

• Salary: £45,000 - £50,000 + bonus + benefits based on experience
• SC cleared (or prepared to go through clearance)
• Onsite requirement at Central London Office Monday to Friday

Key Responsibilities

Technical Support:

• Provide Level 1, 2 & 3 technical support for Google Workspace environment (Gmail, Drive, Docs, Sheets, Meet, Calendar, etc.).
• Diagnose and resolve issues related to user accounts, permissions, and integrations.
• Assist with email routing, secu...