Job Description

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.


Your Role:

Summary

Participate collaborating with the other IT teams in department wide projects. Follow team schedules and ensure that support coverage and on-call schedules are defined and communicated accordingly. Ensure all of the team’s tickets are handled within the established SLAs.


Job Responsibility

  • Complete detailed information on requests to technical assistance, ...

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