End User Support Specialist (Government Exp.)

Job Description:

Trigyn's direct client has a contract opportunity for an End User Support Specialist in Baltimore, MD. The particulars of the position are as follows.

Description:

As an End User Support Specialist within the Infrastructure Team, you will play a vital role in providing technical assistance and support to end-users across various departments. You will be responsible for diagnosing and resolving hardware, software, and network issues, as well as assisting with the setup and maintenance of IT equipment. The ideal candidate will have a strong understanding of IT systems, excellent communication skills, and a passion for delivering high-quality customer service.

End User Support Specialist responsibilities may include but are not limited to:

Hardware and Software Support:

• Install, diagnose, repair, and maintain computer hardware, peripherals, and equipment.

• Troubleshoot problematic areas (in ...