Engagement Manager II

Engagement Manager II – Akamai Technologies

Apply to join Akamai Technologies as an Engagement Manager II. This role focuses on maximizing value, retention and growth throughout the customer life‑cycle by translating technical requirements into practical business solutions.

Responsibilities

• Work as a Technical Consultant for the customer and cross‑functional teams to encourage account growth.
• Achieve the customer’s long‑term vision for a high quality and secure online experience.
• Serve as a trusted technical advisor by maximizing Akamai’s platform value for the customer.
• Support customer enablement with training and presentations.
• Collaborate with internal teams to streamline service delivery and ensure team success and efficiency.

Qualifications

• Experience working as a technical consultant.
• Detailed knowledge of internet technologies and the online industry, includ...