Engagement Manager

Overview

The Engagement Manager serves as a trusted guide to customers in their portfolio, providing guidance to the eBIZ Sales and Service Delivery teams, ensuring synergies across each customer's projects, and ensuring the highest levels of customer satisfaction. The specific responsibilities that the Engagement Manager will accomplish are as follows:

Responsibilities

• Prepare and implement plans to achieve or exceed business unit revenue goals.
• Address any and all client requests and concerns.
• Prepare and implement plans to generate leads.
• To assist the CM Associate, negotiate contracts with prospective clients.
• Help determine pricing schedules for quotes, promotions, and negotiations.
• Give sales presentations to a range of prospective clients.
• Coordinate sales efforts with marketing programs.
• Understand and promote business unit service offerings.
• Visit clients and pot...