Job Description
Title: Engagement Manager
Location: Noida, India
Nature of work
Responsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain. EM works closely with CRM and Delivery Head to meet the business goals and targets.
(Global Insurance & Healthcare Accounts Experience preferred)
Role definition:-
Business
Acts as a SPOC between the Customer and Newgen (both delivery and account management teams)
Positioning Newgen’s Product and/or services to the customers.
Identify continuous growth opportunities for new business as per account expansion target.
Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses and additional process deployment.
Work with Delivery Head and CRM in reviewing the progress of ongoing implementation, new business opportunities and the Booking-B...
Location: Noida, India
Nature of work
Responsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain. EM works closely with CRM and Delivery Head to meet the business goals and targets.
(Global Insurance & Healthcare Accounts Experience preferred)
Role definition:-
Business
Acts as a SPOC between the Customer and Newgen (both delivery and account management teams)
Positioning Newgen’s Product and/or services to the customers.
Identify continuous growth opportunities for new business as per account expansion target.
Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses and additional process deployment.
Work with Delivery Head and CRM in reviewing the progress of ongoing implementation, new business opportunities and the Booking-B...
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