Engine Field Service Technician

Overview

We are looking for a certified Diesel Technician/Mechanic to join our Distribution business unit in Kamloops, BC.

You will make an impact in the following ways

• Establish and continually develop productive customer relations and ensures prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
• Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
• Escalate unresolved issues to product specialists or supervisor.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Maintain service vehicle and tools for cleanliness and proper operation.