Job Description

DESCRIPTION


Job Summary

This role is a customer-focused individual contributor responsible for managing Condition Based Maintenance (CBM), engine health monitoring, and customer coordination activities at site locations. The position supports high equipment availability through proactive maintenance planning, failure analysis, diagnostics, and close collaboration with customers, OEMs, internal stakeholders, and field service teams. The role also contributes to continuous improvement, documentation accuracy, and customer satisfaction while ensuring strict adherence to Health, Safety & Environmental (HSE) standards.

Key Responsibilities Customer & Stakeholder Management

  • Conduct monthly MOMs and OEM review meetings with customers (including Tata Hitachi and site stakeholders).


  • Build and maintain strong customer relationships by ensuring timely communication, issue resolution, and proactive engagement.


  • Coord...

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