Engineer Client Services

As an Engineer Client Services , you are part of the Global Client Team supporting a stable and safe endpoint client platform for Continental Worldwide.

Responsibilities

1. Build a safe, stable, and maintainable image for a global Standard Client Platform environment.
2. Ensure the smooth rollout of new client images by overseeing all testing and deployment scenarios.
3. Define test protocols, test scenarios, and documentations.
4. Address potential client hardware driver issues such as performance degradation, reliability, and security proactively.
5. Conduct security patch evaluations and testing according to the test plan. Assess the impact of changes to minimize risks and impacts upon rollout. Responsible for producing test result documentation.
6. Provide 3rd level technical support efficiently and timely, including communicating complex problems to support teams or vendors.
7. Perform quality testing...