Engineer II, IT Cloud

Overview

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

Responsibilities

• Responsible for managing support tickets and addressing user inquiries via phone
• Troubleshooting system errors, documenting solutions, and collaborating with cross-functional teams to improve system performance
• Performing root cause analysis to identify and resolve recurring issues
• Write automation scripts and debug/troubleshoot cloud loads to meet various business requ...