Job Description
About the role
In this role as a QA Engineer, you will be handling customer complaints, ensuring that a structured approach is deployed to find the root cause and act as an interface to communicate with the different stakeholders outside of the factory. You are also responsible for maintaining and improving the quality standards of semiconductor products throughout the manufacturing process.
What You Will Do
Coordinate with cross functional team to ensure 8D/3 x 5 WHY are prepared in quality and timely manner.
Provide timely response and feedback to customer complaint-related requests and questions.
Monitor and manage process OCAPs (Out-of-Control Action Plans) and lot-on-hold dispositions. Ensure timely scoping, quarantine of affected equipment, and containment of at-risk lots in in-process, outgoing, and inventory-with-hold (IWH) stages.
Recall / hold/ release material based on risk assessment aligne...
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