Job Description

  • Understand warranty, guarantee and terms of after sales service of each supplier.
  • Send rejection note (within 8 working hours) to supplier for rejected items and maintain the daily register for the same.
  • Ensure free replacement of the part which is being failed within warranty or rejected by QCA.
  • Communicate customer complain to supplier and get replacement / service and intimate to Customer care Department.
  • Get quotation of various bought our part upon request from Customer care Dept.
  • Generate PO for spares and take follow up for faster delivery.
  • Asst. Sr. Executive Purchase to analyses performance of suppliers and subcontractors to ensure that the company continues to use those providing the best service.
  • Compile and maintain records of following in given format:
  • QC Rejection
  • Customer Complain
  • Spare requirement

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