Job Description

<p><strong>What you’ll be working on</strong></p><p>Develop and implement operations plans and programs and assist in manpower, system, or network planning projects with the objective to ensure service and operations excellence, increase revenue and enhance customer experience with the objective to achieve FedEx productivity and service goals.</p><ul><li>Develop and review volume forecast, manpower and operating plans to attain service and productivity goals.</li><li>Interpret data on historical trends of staffing, conduct operational and cost impact analysis for new programs/services and market/operational expansion.</li><li>Lead the design, development, and deployment of automation solutions using modern AI and workflow technologies</li><li>Analyse, recommend and implement ways to improve service and cost performance within the responsible area, research, and benchmark best practices.</li><li...

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