Job Description
3 days in office / 2 days remote
Tues, Wed & Thurs are in the Rolling Meadows office
Mon & Fri can be remote.
Targeted Years of Experience: 3-5 years
Responsibilities:
" Responsible for collecting and using hourly and daily service measurement data to optimize the 5G and LTE network.
" Representing the team for feature related projects, new node integration, and other centralized tasks by meeting deliverables and holding other parties accountable per project plan.
" Troubleshooting hardware and performance problems independently or by coordinating with other teams.
" Supporting Network Performance in evaluating and improving areas of poor coverage by identifying system performance problems.
" Reporting issues to appropriate engineers.
" Resolving customer service issues, assisting in implementing solutions, and collecting drive test data in suppo...
Tues, Wed & Thurs are in the Rolling Meadows office
Mon & Fri can be remote.
Targeted Years of Experience: 3-5 years
Responsibilities:
" Responsible for collecting and using hourly and daily service measurement data to optimize the 5G and LTE network.
" Representing the team for feature related projects, new node integration, and other centralized tasks by meeting deliverables and holding other parties accountable per project plan.
" Troubleshooting hardware and performance problems independently or by coordinating with other teams.
" Supporting Network Performance in evaluating and improving areas of poor coverage by identifying system performance problems.
" Reporting issues to appropriate engineers.
" Resolving customer service issues, assisting in implementing solutions, and collecting drive test data in suppo...
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