Engineering - Administration Support

Job Purpose

Engineering Support Admin support the biomedical engineering team of the organization. He/She applies policies and procedures, coordination of work processes and outcomes in various areas including installation, testing, commissioning, maintenance and repairs of medical equipment. He/She is also responsible for achieving the highest level of customer satisfaction through the execution of customer management initiatives.

Key Result Areas

Operational Excellence

• Track and update performance objectives, namely: -
• Uptime Achievement ≥ 95%;
• Response Time ≤ 24 hours; and
• Manage tools for controlling, monitoring and measuring KPIs
• Coordinate job requests to ensure efficient and effective resource allocation
• Administer and execute the preventive maintenance plan to increase productivity, decrease waste, improve work execution and reduce unexpected ...