Job Description

Overview

:

This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.

The Engineering and Implementation Manager (EIM) is responsible for overseeing and managing all engineering projects and shall provide engineering services for physical and virtual hosting/operating environments for all CA systems, both domestically and abroad. The EIM will manage multiple projects simultaneously with a mix of matrixed teams and the EIM Team (est. 10 technicians).

 Responsibilities:

  • Responsible for the day-to-day E&I operations in the CA EOC.
  • Responsible for the training, staffing, and operational efficiency of the EIM Team.
  • Collaborate with Engineers, Project and Product Managers to implement functionality.
  • Ability to meet deadlines and satisf...

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