Engineering Manager, Sales Systems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Sales systems team is on a mission to build the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth. 

As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ own marketing automation platform and its integrations 3/ build a marketing CDP and drive smarter decisions with it.

What you’ll do

Responsibilities

Work closely with product, program and business leaders to develop a long term vision and execute on sales systems strategy that scales seller motions.

Adapt prioritization and staffing decisions as the team, business, and user demands progress

Design and build delightful Stripe facing tooling and business critical services to support sales channel infrastructure.

Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users

Improve engineering standards, tooling, and processes.

Build, lead, and manage a high-performing team of engineers. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

Have 10+ years of software engineering, including at least 3+ years of management experience

Organizational leadership experience, including experience collaborating with executive leadership

Experience proactively seeking feedback from users, business leaders, and subject matter experts

Excellent verbal and written communication

Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use

Manage processes to help the team do its best work and engage effectively with the rest of Stripe

Recruit great engineers, in collaboration with Stripe’s recruiting team

Develop engineers on the team, helping them advance in their careers

Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team

Collaborate with stakeholders across engineering to provide a wonderful user experience

Preferred qualifications

Experience in GTM domain owning seller automation platforms (like Salesforce) and other products that contribute to seller tech stack.

Experience with machine learning, recommender systems, lead to opportunity workflows and/or seller systems.

Experience developing/shaping internally and externally facing products

Experience building distributed systems or a microservices architecture

Bachelors or Masters degree in a technical field (e.g., Computer Science)

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.