Job Description

Responsibilities:

+ Perform service duties across all product types in compliance with quality policies, ESD precautions, and OSHA guidelines.

+ Generate service orders for customer and company-owned systems and sub-assemblies.

+ Verify fault conditions and identify faulty components using troubleshooting techniques; repair or replace components as needed.

+ Conduct thorough cleaning and inspection of returned systems and sub-assemblies.

+ Obtain replacement parts and perform inventory transactions within ERP/MRP databases.

+ Review Engineering Change Order records and Service Memos for updates on software, hardware, and repair procedures.

+ Install new software and update hardware components, including quality and performance testing.

+ Integrate current product design changes into repair activities.

+ Test products to ensure they meet design specifications.

+ Enter repair information into SAP, S...

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