Job Description

About TMUS Global Solutions T-Mobile is America s supercharged Un-carrier challenging conventions and setting new standards in wireless With the nation s largest and fastest 5G network T-Mobile delivers advanced connectivity and unmatched value to millions across the U S We re unwaveringly obsessed with providing the best possible service experience driven by a spirit of disruption that fuels competition and innovation in wireless and beyond Responsibilities Monitor system health alerts dashboards and logs across cloud and on-prem infrastructure Ability to isolate functional issue with application versus platform Execute standardized runbooks for incident resolution deployments and routine tasks Perform initial triage of incidents and escalate to Sr Engineer Principal Engineer as needed to mitigate the issue to get to bypass Document new issues gaps in runbooks and automation opportunities Provide excellent communication to stakeholders during incidents Suppor...

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