Enterprise Account Manager

Overview

Ecomflow National Capital Region, Philippines

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We are seeking a capable and confident Enterprise Account Manager to join our team. You will act as the single point of ownership for our clients , responsible for overall relationship health, retention, and long-term success.

The role includes leading regular check-ins, owning and coordinating escalations, translating operational performance into clear client-facing insights and reports, and maintaining strong, trusted client relationships. You will work closely with internal teams to ensure client needs are prioritized and resolved effectively, while driving accountability and continuous improvement across the organization.

Responsibilities

• Act as the escalation owner for complex or high-impact issues, leading regular strategic check-ins and business reviews with clients.
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