Enterprise Account Manager

Account Manager is responsible in maintaining and expanding relationships with existing key merchants. He will focus on understanding client goals, ensuring satisfaction with products or services, and identifying opportunities for upselling or cross‑selling.

How will you contribute:

• Build and maintain strong relationships with key merchant accounts, acting as the primary point of contact.
• Work closely with cross‑functional teams, including sales and technical support, to address merchant needs.
• Provide timely and accurate reports on transaction trends, performance, and potential risks.
• Implement strategies to enhance merchant satisfaction, loyalty, and overall experience.
• Proactively identify opportunities for upselling additional services to key accounts.
• Stay informed about industry trends and changes in payment regulations to ensure compliance.
• Achieve our business targets for ATM Go revenues, volume an...