Job Description

A leading AI customer experience firm in Canada is seeking a Technical Account Manager to oversee client onboarding and ongoing relationships. The role emphasizes strong communication skills, technical knowledge, and the ability to thrive in a fast-paced environment. Responsibilities include customization, troubleshooting, and performance reporting for AI services. The ideal candidate has over 6 years of experience in a technical customer success role, ideally within a SaaS context.
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