Job Description

A dynamic technology firm in Makati is seeking an IT Support Specialist to manage incident response and application maintenance. The successful candidate will have at least 3 years of experience in enterprise application support and should be familiar with ticketing tools. Responsibilities include monitoring application performance, managing incidents, and conducting end-user training. The ideal candidate possesses strong technical skills coupled with a customer-centric mindset. This position offers opportunities for continuous improvement and collaboration with cross-functional teams.
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