Enterprise Client Success Lead

Location: Onsite – Mumbai

Reports to: CEO

Network Science is a global AI innovation platform driving enterprise AI transformation through a metric-backward approach. With 150+ AI projects delivered and a curated ecosystem of 70+ deep-tech startups, we empower enterprises to realize measurable business outcomes. Our SaaS-based AI solutions enable clients to adopt AI seamlessly, fostering innovation, scalability, and industry leadership through speed, simplicity, and co-creation.

Role Summary:

As a Customer Success Manager at Network Science, you will be instrumental in managing the success and retention of our B2B SaaS clients. You will lead onboarding, adoption, and ongoing relationship management for enterprise customers, ensuring they maximize value from our AI-powered SaaS solutions. Your role will be critical in driving customer satisfaction,...