Enterprise Customer Success Manager

Overview

Join to apply for the Enterprise Customer Success Manager role at Canonical .

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives across public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers and industry leaders. Canonical is founder-led, profitable, and growing, with 1200+ colleagues in 75+ countries and many roles that are not office-based. Teams meet two to four times yearly in person to align on strategy and execution.

We are hiring an Enterprise Customer Success Manager . Customer success is a strategic department at Canonical, focused on reducing risk and churn, facilitating adoption of new products or services, and supporting expansion within existing accounts. CSMs develop trust with assigned customers, under...