Enterprise DNS & DHCP Operations Engineer

Enterprise DNS & DHCP Operations Engineer -L1

Role Purpose

The L1 Enterprise DNS & DHCP Operations Engineer will be responsible for day-to-day monitoring, basic configuration, and operational support of enterprise DNS (BIND & Microsoft AD DNS) and DHCP services. The role focuses on service availability, routine changes, documentation, and escalation to L2/L3 teams when required .

Key Responsibilities

DNS Operations (BIND & AD DNS)

• Monitor DNS services and servers using enterprise monitoring tools (e.g., HPOM or equivalent).
• Perform routine DNS record management:
• A, AAAA, CNAME, MX, TXT, SRV, PTR, NS records.
• Create and manage DNS zones on Master and Slave servers as per approved requests.
• Configure and maintain DNS forwarders and zone delegations.
• Support IP address changes and FQDN updates following approved change procedu...