Enterprise Relationship Manager

What You Will Do:

• Manage and grow existing customer relationships in Emerging Business vertical, by identifying opportunities for upselling, cross-selling, and deepening engagement
• Develop strategies for expanding existing customer accounts within emerging market categories, focusing on long-term partnerships
• Consistently achieve revenue targets through customer retention, account expansion, and driving additional business from existing customers in line with team/organizational objectives
• Maintain regular communication with existing clients, ensuring satisfaction and resolving any issues to maintain strong relationships
• Build and manage a pipeline for account expansion by identifying growth opportunities within existing accounts
• Collaborate with customers to identify new use cases and tailor solutions to meet their evolving needs, driving long-term value
• Establish best practices and operating p...