Enterprise Renewals Manager

Enterprise Renewals Manager

As an Enterprise Renewals Manager, you will be responsible for managing the end-to-end renewals process for our enterprise customer base. Your primary goal is to ensure timely renewals, secure long-term commitments, and maximize customer retention. Acting as a trusted advisor, you will engage directly with customers and partners, build strong relationships, and drive strategic renewal negotiations.

You will work closely with Sales, Customer Success, and Channel teams to deliver a seamless customer experience, proactively manage churn risks, and identify opportunities for expansion.

Your Tasks

• Lead the transition of XL+ customers (Direct and Channel) from perpetual licenses to subscription licensing with high retention rate and multi‑year commitment, initiating outreach 75 days prior to maintenance expiration.
• Drive renewals for the PRTG Enterprise customer base by ensuring multi‑year commitments and a...