Job Description
We’re Hiring: Senior ERP Systems Engineer (IBM i)
Location: Melbourne, Australia (Relocation Support Provided)
About Talink
Talink is a specialist IT consulting, systems integration, and custom software development company operating across Australia, New Zealand, the UK, Ireland, and India.
We partner with complex organisations to support, stabilise, and modernise mission-critical systems, combining deep technical expertise with a pragmatic, business-focused approach. Our hybrid delivery model blends strong onshore presence with offshore capability to deliver resilient, scalable outcomes for our clients.
The Role
We’re seeking a Senior ERP Systems Engineer (IBM i) to join our Applications Support practice, embedded onsite with one of our key enterprise clients in the manufacturing and distribution sector in Melbourne.
This is a hands-on senior role focused on the support, stabilisation, and ongoing operation of legacy ERP platforms running on IBM i / AS400, including BPCS, ASW, and IBS.
You’ll work closely with the client’s Applications team while remaining a Talink employee, providing technical leadership, strong ownership, and guidance across a hybrid onshore/offshore support model.
Relocation to Australia is required, and Talink will provide relocation support for the successful candidate.
Client & Technology Environment
You’ll be working in a complex, mission-critical ERP landscape across Australia and New Zealand, including:
- BPCS 6.1 – Manufacturing (core stable with significant custom modules)
- ASW 3.5 – Distribution (heavily customised)
- IBS 6.1 – Distribution
- IBS Integrator – Middleware & integrations
- IBM i / AS400 platform
- Technologies: RPG (RPG III / RPGLE / ILE), CL, DB2/400
These systems underpin core manufacturing, warehousing, and distribution operations and require deep technical understanding and operational maturity.
What You’ll Be Doing
ERP Application Support & Operations
- Provide senior-level support across BPCS, ASW, and IBS environments
- Diagnose and resolve complex production issues across applications, integrations, and batch processes
- Own BAU operations, system health monitoring, and batch job oversight
- Act as a senior escalation point for critical and recurring incidents
Integration & Interface Support
- Support integrations via IBS Integrator and custom IBM i interfaces
- Analyse and resolve interface failures and data inconsistencies
- Improve stability and reliability of the integration layer
Incident, Problem & Change Management
- Lead root cause analysis and post-incident reviews
- Identify recurring issues and contribute to preventative problem management
- Support safe, controlled change implementation including testing and deployment
Documentation & Knowledge Capture
- Document system architecture, custom modules, integrations, and batch processes
- Create and maintain run-books, diagnostic guides, and support documentation
- Reduce reliance on individual SMEs through structured knowledge capture
Collaboration & Leadership
- Work as a trusted member of the client’s Applications team
- Provide technical guidance and task direction to offshore Talink teams in India
- Drive effective knowledge transfer across onshore and offshore teams
- Take end-to-end ownership of assigned work
Continuous Improvement
- Identify risks, technical debt, and opportunities to improve system stability
- Contribute to incremental enhancements and operational efficiencies
What We’re Looking For
✅ Essential Experience
- 10+ years supporting ERP systems on IBM i / AS400
- Strong hands-on experience with:
- BPCS 6.1
- ASW (preferably 3.5) and/or IBS
- IBS Integrator or similar IBM i integration tooling
- Advanced skills in RPG (RPG III / RPGLE / ILE), CL, and DB2/400
- Proven background in production support of highly customised legacy systems
- Strong diagnostic and problem-solving capability
- Experience working in hybrid onshore/offshore delivery models
⭐ Desirable
- Exposure to manufacturing, warehousing, or distribution environments
- Experience with EDI or file-based integrations
- Familiarity with IBM i change tools (e.g. Aldon, Turn Over)
- Previous client-embedded or onsite experience
Ways of Working
We’re looking for more than technical expertise. You’ll thrive in this role if you bring:
- A team-first mindset and collaborative approach
- Strong ownership and accountability
- Curiosity about the business processes behind the systems
- Confidence to challenge constructively and contribute ideas
- Comfort working with long-established legacy platforms
Why Join Talink?
- Work on mission-critical enterprise systems
- Be embedded with a major client while backed by a specialist consultancy
- Relocation support to Australia
- Collaborative, respectful, and technically strong culture
- Opportunity to make a real impact stabilising and improving core systems
Location: Melbourne, Australia (Relocation Support Provided)
About Talink
Talink is a specialist IT consulting, systems integration, and custom software development company operating across Australia, New Zealand, the UK, Ireland, and India.
We partner with complex organisations to support, stabilise, and modernise mission-critical systems, combining deep technical expertise with a pragmatic, business-focused approach. Our hybrid delivery model blends strong onshore presence with offshore capability to deliver resilient, scalable outcomes for our clients.
The Role
We’re seeking a Senior ERP Systems Engineer (IBM i) to join our Applications Support practice, embedded onsite with one of our key enterprise clients in the manufacturing and distribution sector in Melbourne.
This is a hands-on senior role focused on the support, stabilisation, and ongoing operation of legacy ERP platforms running on IBM i / AS400, including BPCS, ASW, and IBS.
You’ll work closely with the client’s Applications team while remaining a Talink employee, providing technical leadership, strong ownership, and guidance across a hybrid onshore/offshore support model.
Relocation to Australia is required, and Talink will provide relocation support for the successful candidate.
Client & Technology Environment
You’ll be working in a complex, mission-critical ERP landscape across Australia and New Zealand, including:
- BPCS 6.1 – Manufacturing (core stable with significant custom modules)
- ASW 3.5 – Distribution (heavily customised)
- IBS 6.1 – Distribution
- IBS Integrator – Middleware & integrations
- IBM i / AS400 platform
- Technologies: RPG (RPG III / RPGLE / ILE), CL, DB2/400
These systems underpin core manufacturing, warehousing, and distribution operations and require deep technical understanding and operational maturity.
What You’ll Be Doing
ERP Application Support & Operations
- Provide senior-level support across BPCS, ASW, and IBS environments
- Diagnose and resolve complex production issues across applications, integrations, and batch processes
- Own BAU operations, system health monitoring, and batch job oversight
- Act as a senior escalation point for critical and recurring incidents
Integration & Interface Support
- Support integrations via IBS Integrator and custom IBM i interfaces
- Analyse and resolve interface failures and data inconsistencies
- Improve stability and reliability of the integration layer
Incident, Problem & Change Management
- Lead root cause analysis and post-incident reviews
- Identify recurring issues and contribute to preventative problem management
- Support safe, controlled change implementation including testing and deployment
Documentation & Knowledge Capture
- Document system architecture, custom modules, integrations, and batch processes
- Create and maintain run-books, diagnostic guides, and support documentation
- Reduce reliance on individual SMEs through structured knowledge capture
Collaboration & Leadership
- Work as a trusted member of the client’s Applications team
- Provide technical guidance and task direction to offshore Talink teams in India
- Drive effective knowledge transfer across onshore and offshore teams
- Take end-to-end ownership of assigned work
Continuous Improvement
- Identify risks, technical debt, and opportunities to improve system stability
- Contribute to incremental enhancements and operational efficiencies
What We’re Looking For
✅ Essential Experience
- 10+ years supporting ERP systems on IBM i / AS400
- Strong hands-on experience with:
- BPCS 6.1
- ASW (preferably 3.5) and/or IBS
- IBS Integrator or similar IBM i integration tooling
- Advanced skills in RPG (RPG III / RPGLE / ILE), CL, and DB2/400
- Proven background in production support of highly customised legacy systems
- Strong diagnostic and problem-solving capability
- Experience working in hybrid onshore/offshore delivery models
⭐ Desirable
- Exposure to manufacturing, warehousing, or distribution environments
- Experience with EDI or file-based integrations
- Familiarity with IBM i change tools (e.g. Aldon, Turn Over)
- Previous client-embedded or onsite experience
Ways of Working
We’re looking for more than technical expertise. You’ll thrive in this role if you bring:
- A team-first mindset and collaborative approach
- Strong ownership and accountability
- Curiosity about the business processes behind the systems
- Confidence to challenge constructively and contribute ideas
- Comfort working with long-established legacy platforms
Why Join Talink?
- Work on mission-critical enterprise systems
- Be embedded with a major client while backed by a specialist consultancy
- Relocation support to Australia
- Collaborative, respectful, and technically strong culture
- Opportunity to make a real impact stabilising and improving core systems
Apply for this Position
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