Enterprise Solutions Expert

Unlock Your Career Potential

We offer a culture of unlimited learning and growth through mutual development, where people make a difference.

Key Responsibilities:

• To assist in delivering high-quality services to our clients by resolving their queries and issues efficiently.

In this role, you will have the opportunity to work with various stakeholders, including clients, colleagues and management team. You will be responsible for handling customer complaints in a professional manner while maintaining confidentiality when required.

You will also be working on developing your communication skills to effectively handle phone calls or emails from customers ensuring they receive prompt responses and solutions to their problems. This requires being proactive in seeking information from other teams or departments if necessary before providing updates back to customers which indicates s...