Entra ID & Active Directory Support Engineer

Entra ID & Active Directory Support Engineer

Location: Pune

Experience: 4-12 years

Shift: Rotational

Immediate Joiners

Inviting applications for the role of Principal Consultant - Entra ID & Active Directory Support Engineer

Responsibilities:

• Provide ongoing operational support for Entra ID and AD to ensure smooth day-to-day operations.

• Perform regular health checks, performance tuning, and patching for AD and Entra ID services.

• Troubleshoot and resolve issues related to user identities, access, authentication, and synchronization, including problems with ADFS, Azure AD Connect, Group Policy (GPO), and DNS

• Configure and troubleshoot Conditional Access Policies, MFA, SSPR, Identity Protection alerts, and risk-based access.

• Maintain Enterprise Applications (SAML/OIDC apps), app registrations, and service principals

• Participate in meetings to understand and recommend the best technical, most cost-effective solutions.

• Develop and enforce security policies to ensure compliance with industry standards.

• Monitor security threats, investigate security events, and participate in incident response activities.

• Implement and manage role-based access controls (RBAC) to enforce the principle of least privilege.

• Provision, deprovision, and modify user identities across Entra ID and AD using established IAM workflows.

• Manage support requests, policies, device trust, adaptive authentication failures, and user access problems

• Identify and implement opportunities to automate tasks and improve overall efficiency and security

• Update knowledgebase and maintain runbooks, SOPs, and KB articles.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.

• Level 2 analyst experienced with Microsoft Entra ID (Azure AD) and Active Directory Domain Services (ADDS).

• Good understanding of IAM, MFA, SSO and Zero Trust best practices.

• Hands-on experience with Entra Connect, Conditional Access, MFA, SSO, and app integrations

• Good understanding of endpoint management and network security and Intune

• Proficiency in PowerShell for automation (MSOnline, EntraID, Graph, AD modules).

Preferred Qualifications/ Skills

• Microsoft Certified: Identity and Access Administrator Associate (SC-300)

• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

• Microsoft 365 Certified: Modern Desktop Administrator Associate

• CompTIA Security+ / CySA+

• Experience in large-scale enterprise related to ITES and Telecommunications