Job Description

How you will make an impact

As Junior Supporter you will engage in proactive customer-oriented actions on all incoming requests in regards to installation, maintenance of end-user-devices, videoconference-systems and user-management. You will support a Windows 10 and Windows 11 environment including installation of ARLA-approved software as well as support of mobile devices to ensure compliance and function of digital company-applications. We value process documentation, thus you will contribute to the creation of knowledge-based articles in our shared knowledge database to ensure documentation of lessons-learned and provide help on future solution processes. Further, you will be responsible for:

  • Self-leading analysis of hardware and software issues in close cooperation with relevant stakeholders

  • Participation on global infrastructure projects varying from installation of devices to topics effecting whole sites

  • Stock management (ordering/recove...

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