Entry Level Customer Service Representative

*Role Overview* We are hiring Administrative Care Team Representatives to support highvolume inbound and outbound customer interactions. This position is critical to delivering a positive customer experience and maintaining smooth daytoday operations. You will be responsible for answering phones, handling customer inquiries, performing general office duties, and supporting data and order entry. This role requires someone who is personable, reliable, and comfortable working in a fastpaced environment. *Key Responsibilities* Handle highvolume inbound phone calls; assist returning customers with program questions, payments, service estimates, and general account needs. Answer billing questions and process credit/debit payments. Complete order entry, data entry, and scheduling tasks with accuracy and attention to detail. Send emails, manage invoicing, and maintain uptodate customer records. Make outbound followup calls as needed. Support daily office operations and perform routine administ...