EOS Linux Server Manager (Inglês Avançado)

LINUX SERVER MANAGER FOR ENHANCED OPERATIONS SERVICE

We are looking for professionals with extensive experience in Linux and Unix, and public Cloud, for support in Professional Services.

The ideal candidate has deep understanding of Cloud operations, being able to give L3 support, acting in a big team, dedicated to help clients. We need someone able to solve critical and high-impact issues independently.

A customer first mindset is a must.

• Participate in Major incident handling, troubleshoot service request failures, downtime extensions, long running ongoing incidents for a customer. (Level 3 support)

• Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system

• Drive initiatives to standardize and simplify server operations.

• Continuous improvement methodologies: root cause analysis for Serv...