Epic Willow Inpatient and Retail Analyst

We have an opportunity for you as Epic Willow Inpatient and Retail Analyst

Supports and optimizes Epic Willow modules for inpatient and retail pharmacy workflows. Ensures safe medication management, system enhancements, and regulatory compliance in collaboration with pharmacy, clinical, and IT teams.

• Provide operational support for Willow Inpatient and Ambulatory modules.
• Troubleshoot medication ordering, dispensing, and inventory issues.
• Configure medication records, formulary, order sets, and decision support rules.
• Manage interfaces with Pyxis, Omnicell, and wholesaler systems; support HL7 messaging.
• Participate in upgrades, testing, and workflow validation.
• Document configurations and validation results per IT standards.

• Bachelor’s in Pharmacy, Health IT, or related field (PharmD/RPh preferred).
• Epic Willow Inpatient Certification (required); Willow Ambulatory preferred.
• 4–8 years of Epic Willow support experience.
• Knowledge of pharmacy workflows, inventory management, and regulatory standards.
• Familiarity with Epic Hyperspace and interface engines (Bridges, Cloverleaf).

• Life insurance
• Major Medical Expenses Insurance
• Minor Medical Expense Insurance
• Savings Fund 13% (up to MXN $4,293 monthly)
• Food vouchers 10% (up to MXN $4,400 monthly)
• 30 days as Christmas Bonus
• 12 days of vacation in the first year, increasing 2 days as dictated by law.
• Additionally, we provide continuous training and development opportunities to help our employees achieve their professional goals.

If you're interested, send us your resume in English to and apply here

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Mid-Senior level

Full-time

Analyst, Business Development, and Information Technology

Industries: Business Consulting and Services and Building Construction