Job Description

JOB SUMMARY:

As a member of the Enterprise Systems Group, you will deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

  • REPORTS TO: Manager, Enterprise Systems Group

    • DIRECT REPORTS: None

    ESSENTIAL FUNCTIONS:

    · Be the trusted advisor to clients on system configuration and implementation, using Epicor’s signature methodology for problem identification, implementation, documentation, testing and training

    · Communicate with customer to determine needs, and contribute solution design as well as overall business strategy

    · Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state

    · Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve...

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