ERP Manager - IT

What will you do ?

• Own end-to-end administration of Odoo ERP and CRM platforms, ensuring system availability, performance, and data integrity.
• Manage system configurations, modules, upgrades, patches, and enhancements in alignment with business and IT standards.
• Ensure ERP and CRM platforms remain current with vendor updates, best practices, and security requirements.
• Act as the primary functional consultant for ERP and CRM systems across business units.
• Conduct business needs assessments, process mapping, gap analysis, and solution design.
• Translate business requirements into optimized system workflows, configurations, and functional specifications.
• Recommend best-fit ERP solutions, modules, or complementary platforms to support evolving business needs.
• Design and implement workflow automations to improve operational efficiency and reduce manual processes.
• Optimize end-to-end business processes across finance, operations, CRM, HR, procurement, and other domains.
• Lead continuous improvement initiatives leveraging ERP capabilities and emerging technologies.
• Lead ERP and CRM integration initiatives, including integrations with Oracle Fusion Cloud and other enterprise platforms.
• Oversee API-based integrations, data synchronization, and system interoperability.
• Manage new integration projects from requirements gathering through implementation and validation.
• Lead ERP-related projects and enhancement initiatives in coordination with the IT Project Management team.
• Support UAT activities, business sign-offs, and controlled production releases.
• Ensure proper documentation, knowledge transfer, and handover to application support teams when required.
• Establish ERP governance standards, configuration controls, and documentation frameworks.
• Ensure compliance with internal IT policies, data governance standards, and security requirements.
• Stay informed of latest ERP technologies, platforms, and industry trends; assess their applicability to the organization.

What will you do ?

• Strong expertise in Odoo ERP & CRM administration and customization
• ERP functional consulting and business process mapping
• Workflow automation and system optimization
• ERP integrations and API-based data exchange
• Exposure to Oracle Fusion Cloud integrations
• Understanding of finance, operations, CRM, HR, and supply chain processes
• Knowledge of ERP security, access controls, and data governance
• Familiarity with other ERP platforms (SAP, Oracle E-Business Suite, Dynamics, etc.)
• Minimum 8-12 years of experience in ERP consulting, administration, or enterprise application roles. Ability to bridge business and technical teams effectively. Proven experience leading ERP implementations, enhancements, and integrations.
• ITIL Foundation or higher
• Odoo ERP Certification
• Oracle Fusion Cloud Certification (Functional or Technical)
• Business Process Management (BPM) or Digital Transformation certifications
• Project Management certifications (PMP / PRINCE2 – optional)