ERP Specialist

Skills and Talent Employment Pool Inc. Pasig

Job Description

• Provide technical support for hardware and software issues.
• Respond to user inquiries via phone, email, and chat.
• Troubleshoot and resolve network connectivity problems.
• Install and configure computer systems and applications.
• Document issues and resolutions in the support database.
• Assist in training users on new technologies.
• Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience Level: 1-3 years of relevant IT technical support experience.
• Skills and Competencies: Proficient in Application Operation, System Operation, HTTPS protocols, and programming languages such as Java and Python.
• Working Conditions: Office environment with occasional remote support; may require on-call duties.
• Qualities and...