ERP Support Analyst

Overview

This role sits at the intersection of IT systems and the wider business. As a ERP Analyst, you’ll support the day-to-day operation of the organisation’s ERP platform and associated business systems, ensuring users can work efficiently and securely.

You’ll work closely with colleagues across multiple sites, helping resolve system issues, supporting enhancements, and improving how the business uses its ERP tools. This is a hands-on role with strong exposure to both technical systems and stakeholder engagement.

The role will be split between their Ely ( 3 days) and Kings Lynn (1 day) sites, with 1 day remote working.

What You’ll Be Doing

• Supporting the operation, availability, and reliability of the organisation’s ERP platform and related IT systems
• Acting as a key support point for ERP-related issues, including investigation, resolution, and escalation where needed
• Diagnose problems, manage incidents, an...